In a busy workshop, several people need to use the system—reception, technicians, managers, and owners. Not everyone should see or change the same things. That’s where user roles and permissions matter.
Who sees what
Reception might need full access to jobs, customers, and invoices. Technicians might focus on job cards and parts. Owners might want dashboard and reports without editing every job. GRX is built for multi-user access with role-based views so each person gets what they need.
Security and audit
When actions are tied to users, you have an audit trail. You can see who created or updated a job or invoice, which helps with accountability and dispute resolution.
Scaling with your team
As you add staff, you add users—no need for separate logins or shared passwords. Proper roles keep your data secure while letting the team work efficiently.