When a customer calls or walks in, you want to see their history at a glance: past jobs, vehicles, and any notes. That’s only possible if your workshop keeps a proper customer and vehicle database.
One record per customer and vehicle
With GRX, each customer can have multiple vehicles linked to them. Every job is attached to a vehicle, so over time you build a full service history—useful for warranty work, recalls, or simply giving better advice.
Quicker service and fewer errors
Reception can pull up the car’s last visit, parts used, and labour without digging through paper or spreadsheets. Technicians see the same information, reducing mistakes and call-backs.
Repeat business and loyalty
Customers notice when you remember their car and its history. A system that tracks this helps you send reminders, offer relevant services, and build long-term relationships.